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Getting Started
To manage your account, click LOGIN at the top of the page. If you're a new user, click Create Your Profile. Your ID number is your Social Security number. You'll only need to enter the last 4 digits.
Need help with your PayFlex account? Call 1-888-678-7646 (TTY: 711). We’re here to help Monday through Friday, 7 AM to 7 PM CT and Saturday, 9 AM to 2 PM CT.
Hot Topics
Check out these hot topics. We'll post new topics each quarter.
Quick way to pay — no documentation required!
PayFlex receives health plan claims data from your insurance company when you have an amount due. There’s a quick way to pay those claims. And no documentation is required!
Log in and click Health Plan Claims. Then, select View/Pay. You can request to pay yourself back or pay a health care provider directly from your PayFlex account. Be sure to have your provider’s payment address handy. You’ll need to include that information with your request.
Are you eligible to invest your HSA funds?
Having an HSA investment account can help your money grow faster. If your HSA deposit account balance is greater than $1,000, you can invest in a variety of mutual funds. Log in and select View my investment journey to get started today.
Protect your identity
Colleagues with a PayFlex Card® can use the Mastercard® ID Theft ProtectionTM program at no cost. This program can monitor and alert you if suspicious activity is found. It only takes a few minutes to activate. Learn more >
Save & pay for health care with an HSA
Watch this video to see how an HSA can help you.
Earn Well-being Rewards
You can earn $25 in Well-being Rewards by participating in a PayFlex webinar through Financial Finesse. This is only for members enrolled in a CVS Health medical plan.
Log into myHR.cvs.com. Select the Financial Well-being tile and click Upcoming Sessions. Then filter by PayFlex to view webinar details and register.
Important Information
Review this important info. We'll share new info each quarter.
Is your HSA not open yet?
Your HSA may be going through the customer identification process (CIP).
Learn more about CIP
HSA Tax Form 1099-SA coming in January
This form shows your HSA distributions in 2021. It includes what you paid for with your PayFlex Card®, payments to health care providers and amounts paid to you from your HSA. We’ll post your 1099-SA online by the end of January 2022. We’ll also send a copy to the Internal Revenue Service (IRS). You’ll use the form to complete the IRS Form 8889 when you file your federal tax return.
You may want to consult your own tax advisor about the tax reporting requirements for your HSA. PayFlex cannot give you tax or legal advice.
HSAs for your family members
If you have adult children (under age 26) who are covered by your high-deductible health plan and not a tax dependent, they may be eligible to open an HSA with PayFlex. They could contribute up to the family contribution limit (set by the Internal Revenue Service) to their own HSA.
If you’re under age 26, covered by your parent’s high-deductible health plan and not a tax dependent, you may be eligible to open an HSA with PayFlex. You could contribute up to the family contribution limit to the HSA.
If you have a spouse (age 55 or older) who is covered by your high-deductible health plan, they may be eligible to open an HSA with PayFlex. They could contribute up to $1,000 to their own HSA. If they have another HSA, they can roll those funds over to a PayFlex HSA.
If you have a partner who is covered by your high-deductible health plan, they may be eligible to open an HSA with PayFlex. Your partner can contribute up to the IRS family contribution limit. Also, if your partner is age 55 or older, they can contribute another $1,000 to their HSA.
Learn more about the PayFlex Individual HSA and open an HSA today.
PayFlex Resource Center
- PayFlex benefits presentation
- NEW! Account comparison chart
- NEW! HSA Road Rules
- HSA & limited purpose flexible spending account (LPFSA) flyer
- HSA investment flyer
- HSA Assist™ flyer
- Flexible spending account (FSA) flyer
- Health reimbursement arrangement (HRA) flyer
- PayFlex Card® flyer
Videos
Getting Started
To manage your account, click LOGIN at the top of the page. If you're a new user, click Create Your Profile. Your ID number is your Social Security number. You'll only need to enter the last 4 digits.
Need help with your PayFlex account? Call 1-888-678-7646 (TTY: 711). We’re here to help Monday through Friday, 7 AM to 7 PM CT and Saturday, 9 AM to 2 PM CT.